Have a question about a course, your certification, or a business enquiry? Our team typically responds within 4 business hours.
Whether you need help choosing the right certification path, have a technical issue, or want to partner with us — reach out and we'll get back to you quickly.
support@certificationsz.com
Response within 4 hours
+91 80 4567 8900
Mon–Fri, 9am – 6pm IST
Available on all course pages
24/7 AI + human support
100 Koramangala, Bangalore,
Karnataka, India 560034
Quick answers to the most common questions we receive.
Our course completion certificates don't expire, but the underlying vendor certifications (AWS, Azure etc.) typically renew every 3 years. We'll remind you when it's time to recertify.
Yes! The CertificationsZ mobile app allows you to download videos for offline viewing. Labs require an internet connection as they run in the cloud.
Absolutely. We offer custom team licensing starting from 5 seats, with centralised billing, progress dashboards and a dedicated account manager.
We accept all major credit/debit cards, UPI, net banking, Paytm and EMI options through our payment partners. All transactions are secured with 256-bit SSL.
Yes, we offer a 7-day money-back guarantee on all course purchases. If you're not satisfied, contact support within 7 days of purchase for a full refund.
Every instructor must hold the certification they teach, pass a recorded sample lecture review, and score above 4.5/5 in their first 100 student ratings to remain active on the platform.